# ipyvtklink error

**URL:** <https://mne.discourse.group/t/ipyvtklink-error/3489>\
**Category:** Support & Discussions\
**Tags:** installation, installer\
**Created:** [August 3, 2021, 2:57pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489 "2021-08-03T14:57:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![tastan](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@tastan](https://mne.discourse.group/u/tastan)\
**Post date:** [August 3, 2021, 2:57pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/1 "2021-08-03T14:57:32Z")

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**If you have a question or issue with MNE-Python, please include the following info:**

- MNE-Python version: 0.23.0
- operating system: windows  
I get the error in the picture when installing mne. why could it be?

👉 👉 👉 Please edit or remove the above text before submitting your posting. 👈

 ![image1](https://global.discourse-cdn.com/free1/uploads/mne/original/1X/b63166ca74ccf80475a14748e307f610fa1fec5a.jpeg)  
👈 👈

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**Author:** ![richard](https://yyz2.discourse-cdn.com/free1/user_avatar/mne.discourse.group/richard/32/15_2.png) [@richard](https://mne.discourse.group/u/richard)\
**Post date:** [August 3, 2021, 3:07pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/2 "2021-08-03T15:07:26Z")

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Hello @tastan and welcome to the forum! Sorry to hear you’re having trouble!

- How exactly are you trying to install MNE?
- Is your Anaconda installation up to date?
- Are you located behind a proxy or firewall, e.g. in a university or corporate network?

Best wishes,

Richard

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**Author:** ![tastan](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@tastan](https://mne.discourse.group/u/tastan)\
**Post date:** [August 3, 2021, 3:10pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/3 "2021-08-03T15:10:58Z")

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yes i installed the latest version of anaconda today.  
I tried to set it up in vocational high school.

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**Author:** ![richard](https://yyz2.discourse-cdn.com/free1/user_avatar/mne.discourse.group/richard/32/15_2.png) [@richard](https://mne.discourse.group/u/richard)\
**Post date:** [August 3, 2021, 4:16pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/4 "2021-08-03T16:16:27Z")

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> [@tastan](#):
>
> I tried to set it up in vocational high school.

Then this could potentially explain the network issue you’re seeing.

Would you be willing to give a pre-release of an **un** official stand-alone installer (created by me) a shot? It’s a one-file download and contains everything you need to run MNE-Python, including `ipyvtklink`, even though I have never tried it on Windows myself:

[https://github.com/hoechenberger/mne-installers/releases/tag/v2021.1-pre.3](https://github.com/hoechenberger/mne-installers/releases/tag/v2021.1-pre.3)

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**Author:** ![richard](https://yyz2.discourse-cdn.com/free1/user_avatar/mne.discourse.group/richard/32/15_2.png) [@richard](https://mne.discourse.group/u/richard)\
**Post date:** [August 4, 2021, 8:54am UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/5 "2021-08-04T08:54:46Z")

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Hello @tastan, so does the installer work for you?

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**Author:** ![tastan](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@tastan](https://mne.discourse.group/u/tastan)\
**Post date:** [August 4, 2021, 12:01pm UTC](https://mne.discourse.group/t/ipyvtklink-error/3489/6 "2021-08-04T12:01:33Z")

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I reinstalled it at home. I didn’t go to school. I couldn’t try what you sent.